Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By using our services, you consent to the use of cookies in accordance with this policy and applicable UK data protection laws. Last updated: December 2024.
What Are Cookies
Cookies are small text files stored on your device when you visit our website. These files contain information that helps us provide you with a personalised gaming experience and ensure our platform functions properly. Cookies enable us to remember your preferences, maintain your session security, and analyse how you interact with our gaming services.
We also use similar technologies such as web beacons, pixel tags, and local storage to enhance your experience on our platform. These technologies work alongside cookies to collect information about your browsing behaviour and help us improve our services.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for website functionality, security, and account access | Session or up to 1 year |
| Functional | Remember preferences, language settings, and gaming history | Up to 2 years |
| Performance | Analyse website usage and improve gaming experience | Up to 2 years |
| Marketing | Deliver targeted advertisements and promotional content | Up to 1 year |
Strictly necessary cookies are essential for operating our gaming platform and cannot be disabled. These cookies ensure secure transactions, protect against fraud, and maintain your logged-in status during gaming sessions. Without these cookies, core features such as account access and deposit processing would not function properly.
How We Use Cookies
Our cookie usage serves several important purposes in delivering a secure and enjoyable gaming experience. We use cookies to authenticate your identity, maintain session security, and prevent unauthorised access to your account. This is particularly crucial in online gaming where financial transactions occur regularly.
- Maintaining secure login sessions and preventing unauthorised access
- Remembering your game preferences, betting limits, and display settings
- Processing deposits, withdrawals, and other financial transactions securely
- Analysing gaming patterns to detect suspicious activity and prevent fraud
- Providing personalised game recommendations based on your playing history
- Measuring website performance and identifying technical issues
- Delivering relevant promotional offers and bonus notifications
We also use analytical cookies to understand how players interact with our platform. This data helps us optimise game loading times, improve user interface design, and develop new features that enhance the overall gaming experience.
Third-Party Cookies
Our platform incorporates services from trusted third-party providers who may place their own cookies on your device. These partners help us deliver comprehensive gaming services, process payments, and provide customer support.
Payment processors use cookies to facilitate secure transactions and comply with financial regulations. Game developers may use cookies to optimise game performance and track technical issues. Customer support tools utilise cookies to maintain conversation history and provide personalised assistance.
- Payment gateway providers for secure transaction processing
- Game software developers for optimised gameplay experience
- Customer support platforms for efficient issue resolution
- Fraud prevention services for account security
- Analytics providers for website performance monitoring
We carefully select third-party partners who comply with UK data protection standards and maintain appropriate security measures for handling personal information.
Managing Cookie Preferences
You have control over cookie usage on our platform through various methods. Our cookie management tool allows you to adjust preferences for non-essential cookies while maintaining core functionality required for secure gaming.
To modify cookie settings in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Disabling certain cookies may limit platform functionality, including game access, payment processing, and personalised features. Essential security cookies cannot be disabled to maintain account protection and comply with regulatory requirements.
Legal Basis and Your Rights
Under UK data protection legislation, we process cookie data based on your consent for non-essential cookies and legitimate interests for essential platform operations. You have rights regarding cookie usage and personal data processing.
Your rights include withdrawing consent for marketing cookies, requesting information about data processing, and updating cookie preferences at any time. We respect your choices and provide transparent information about how cookies affect your gaming experience.
For questions about cookie usage or to exercise your rights, contact our data protection team. We regularly review our cookie practices to ensure compliance with evolving UK privacy regulations and gaming industry standards.